Friday, 30 April 2021 18:59

FOOD4HOPE 2.0 Klang Valley Featured

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Malaysia’s healthcare system is at its breaking point! On 11 January 2021, the Prime Minister of Malaysia announced the second Movement Control Order (MCO) starting from 13 January 2021. Healthcare systems and hospitals across Malaysia are under tremendous pressure given an average of 3,000 new COVID-19 confirmed cases reported daily. Non-essential economy sectors were ordered to be shut down, causing many Malaysians and non-Malaysian employees who receive per diem allowance or weekly wages to lose their income.


To provide dry food rations for the affected family.

Team Member

Project Owner
Assistance Project Owner
Head of Planning
Head of Logistics
Head of Warehouse
Head of Call Desk
Head of Volunteer Management
Finance & Admin
Cheong Chee Keen (CREST), Dr Wong Young Soon (Malaysian CARE)
SC Leong (Malaysian CARE)
Myona Hong (Malaysian CARE)
Matthew Chay (REACH), Joseph Wong (Malaysian CARE), Edward Tan (CREST)
Rozzane Yong (Malaysian CARE)
Keith Gonsalvez (Malaysian CARE)
Malaysian CARE


22 Jan
30 Jan
31 Jan
1 Feb
8-9 Feb
11 Feb
27 Feb
3 Mar
31 Mar


Recruitment of volunteers, interview, and online briefing.
Start of the fund-raising campaign.
Commence application for Food4Hope 2.0 on Google Forms.
Approval granted by PDRM to operate a temporary warehouse in Kpg Kayu Ara. 
Donation-in-kind received from PPB & FFM Berhad.
Donation-in-kind received from Tamil Annual Conference Methodist Church.
311 applications (1,027 families) were approved and rations delivered.
The application system upgraded to a web-based platform.
Application closed.


1. Application Verification Process

Volunteers from the call desk are required to call the applicants to verify personal information and request for any additional supporting documents where necessary. A summary report is as per below:

Total Application: 845

Approved: 784

Rejected / Cancelled: 61

2. Warehouse

Due to the MCO, the warehouse can only accommodate 5 persons at any one time. As a result, arrangements are made for the volunteers to report to duty in different shifts whenever there is a heavy operation.

The warehouse serves as a bulk delivery centre where only team leaders are given access to. Applicants and delivery volunteers are not allowed to collect rations from the warehouse. All deliveries are packed before being sent out.

Primary: Lot 1044, Jalan Cempaka, Kampung Sungai Kayu Ara, 47400 Petaling Jaya, Selangor.
Staging: 52, Jalan Bungor 3/KS 6, Bandar Botanic, 41200 Klang, Selangor.
Staging: 24, Jln Cheras, Maluri, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.

List of donations-in-kind received from the public: -

PPB Group Berhad & FFM Berhad
4,000 x 5kg THC rice
3,150 x 2kg Seri Murni cooking oil
3,000 x 1kg CSR sugar
3,000 x 1kg Anchor flour
6,000 x 250ml Meadow Full Cream Milk   
6,000 x 250ml Meadow Strawberry Milk
3,024 x 165g Marina Pasta Sauce Tuna
3,000 x 425g Marina Baked Beans
960 x Kart Nasi Lemak
1,200 x Kart Mutton Curry
840 x Kart Curry Chicken

Tamil Annual Conference Methodist Church 
541 x 1kg Ali Jaya cooking oil

Damansara Utama Methodist Church
2,500 x 163ml Campbell tomato juice

The Bountiful Eye Foundation
3,500 x 500ml Vita Coco coconut water

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Primary Warehouse Located at Kayu Ara Packing & Labelling Before Pick-up


3. Delivery

Rations are delivered within Klang Valley, divided into 3 sectors: Kuala Lumpur, Petaling Jaya & Subang and Shah Alam & Klang according to postal codes. Each sector has an appointed team leader who will coordinate with the volunteers on the delivery process.

As our volunteers are not allowed to travel more than 10 km radius due to the MCO restrictions, volunteers are required to purchase the standard dry food ration according to the prescribed list and budget at a nearby store. Only bulk delivery to places such as welfare homes and community centres is sent out from the warehouse.

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Submitted by: CK Cheong
Date: 11 May 2021

Read 419 times Last modified on Wednesday, 19 May 2021 14:20